mc mcw Terms and Conditions
This document sets out all the conditions for creating an account and using the services on the mc mcw platform. Please read the entire document carefully before registering an account.
Important Notice: The mc mcw platform is strictly for individuals aged 21 and above. Participation by minors is strictly prohibited.
1 General Provisions and Acceptance
By accessing the mc mcw platform or creating an account, the user is considered to have fully accepted all provisions of these terms and conditions. This agreement establishes a legally binding relationship between mc mcw and the user.
These terms and conditions are governed by the laws of Bangladesh and apply to users residing in Bangladesh. If any person does not agree with any part of these terms, they may not use the platform.
1.1 Definition of Services
In this document, "Services" refers to the mc mcw website, mobile application, and all gaming and betting activities operated under it. "User" or "Member" refers to any registered account holder.
1.2 Language and Interpretation
These terms and conditions are written in Bengali, and in the event of any dispute, the Bengali version shall be considered final. In case of any ambiguity, the interpretation of mc mcw's authority shall apply.
2 Account Registration
To open an account on mc mcw, users must provide accurate and truthful information. mc mcw reserves the right to immediately close any account registered with false information.
2.1 Eligibility Requirements
- The registrant must be 21 years of age or older.
- The user must have the legal capacity to access the platform from Bangladesh.
- Each person may open only one account.
- Multiple accounts from the same household or the same IP address are not permitted.
2.2 Required Information
During registration, full name, active mobile number, email address and date of birth must be provided accurately. This information will be verified at a later stage.
2.3 Account Security
The user is fully responsible for maintaining the confidentiality of their account username and password. Giving any other person access to the account is prohibited. If any suspicious activity is noticed, the mc mcw support team must be informed immediately.
3 Identity Verification
mc mcw reserves the right to verify a user's identity at any time. Identity verification is mandatory in particular for withdrawal requests or unusual transactions.
3.1 Required Documents
- A clear copy of a National Identity Card (NID) or passport.
- Proof of ownership of the payment method used for deposits.
- Address verification documents if required.
3.2 Consequences of Verification Delays
If the required documents are not submitted within 72 hours of being requested, withdrawals from the relevant account may be temporarily suspended. If the submitted documents do not match the registered information, the account may be closed.
4 Deposits and Withdrawals
Deposits and withdrawals on mc mcw must be made using secure and accepted payment methods.
4.1 Deposits
- Minimum deposit: ৳500 (per method).
- Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer (major commercial banks including Dutch-Bangla Bank and BRAC Bank).
- Only the payment account registered in the user's own name may be used when making a deposit.
- Funds sent from third-party accounts are not accepted and will be returned.
4.2 Withdrawals
- Minimum withdrawal: ৳1,000.
- Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Withdrawals are generally processed within 1 hour.
- Withdrawals can only be made to the same payment method used for the deposit.
4.3 Currency
All transactions are conducted in Bangladeshi Taka (৳). Transactions in cryptocurrency or foreign currency are not accepted.
5 Bonuses and Promotion Terms
mc mcw's various bonus offers are subject to specific conditions. Please read the relevant terms carefully before claiming any bonus.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for the bonus is 10 times the bonus amount. Example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, and ৳1,000 × 10 = ৳10,000 must be wagered before withdrawal.
5.2 Weekly and Other Promotions
- mc mcw Weekly Deposit Gift: 20% bonus on deposits, up to ৳5,000, wagering 15x, minimum deposit ৳500.
- mc mcw Slot Festival Bonus: 30% bonus on deposits for slot games, up to ৳8,000, wagering 20x.
- mc mcw Weekend Cricket Bonus: 25% bonus in the Sports section, up to ৳6,000, wagering 18x.
- Birthday Special Reward: up to ৳2,000, wagering 10x.
- Refer a Friend Reward: up to ৳1,500, wagering 8x.
5.3 General Bonus Terms
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
- Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
- If bonus abuse is suspected, mc mcw reserves the right to cancel the bonus.
6 Betting and Gaming Rules
All betting and gaming activities on the mc mcw platform are conducted in accordance with specific rules. These rules are in place to ensure a fair and transparent environment.
6.1 Betting
- A bet once confirmed cannot be changed or cancelled.
- If a bet is not processed due to a technical issue, the amount will be returned to the account.
- If a market closes before an event begins, the related bet will be voided.
6.2 Casino Games
- Each game has its own RTP and gameplay rules, which can be viewed before launching the game.
- Game outcomes are determined by a certified Random Number Generator (RNG).
- In live casino games, the decision of the actual dealer is final.
6.3 Technical Issues
mc mcw is not liable for loss of internet connection or device failures. In the case of ongoing games or bets, the data stored on mc mcw's servers shall be considered final.
7 Prohibited Activities
The following activities are strictly prohibited on the mc mcw platform and will result in immediate account closure.
- Operating multiple accounts by the same individual.
- Money laundering or using funds from illegal sources.
- Bonus abuse or bonus arbitrage activities.
- Using software, bots or automated tools to gain an advantage in gaming.
- Attempting to access another user's account.
- Attempting to make unauthorised modifications to any platform software.
- Placing bets on a sporting event as a participant in that event.
8 Account Suspension and Closure
mc mcw reserves the right to suspend or permanently close any account for any reason and without prior notice.
8.1 Closure by mc mcw
mc mcw may close an account in cases of terms violations, fraudulent activity or suspicious transactions. Whether any valid balance is returned will depend on the outcome of the investigation.
8.2 Closure by the User
If a user wishes to close their own account, they must contact the mc mcw support team via live chat or email. It is the user's responsibility to withdraw any remaining balance before the account is closed.
Responsible Gaming section has detailed information on self-exclusion and break options.
9 Limitation of Liability
mc mcw strives to operate its services to the highest standard. However, mc mcw's liability is limited in certain matters.
9.1 Technical Disruptions
mc mcw is not liable for losses arising from internet issues, power outages, natural disasters or third-party software failures.
9.2 Game Outcomes
The results of games and betting are entirely chance-based and mc mcw does not guarantee any specific outcome. mc mcw is not obliged to provide financial compensation for losses.
9.3 Third-Party Services
mc mcw is not directly liable for failures of payment processors or game providers, but will cooperate to resolve issues promptly.
10 Privacy and Data Protection
mc mcw treats the privacy of users' personal information as a top priority. To learn more about how user information is collected, stored and used, please read the Privacy Policy.
10.1 Use of Information
- User information is used solely for account management and service improvement.
- Information is not sold or shared with third parties unless required by legal obligation.
- All transactions are secured through SSL encryption.
10.2 Cookie Policy
mc mcw uses cookies on this website. If you continue using the website, it will be assumed that you have agreed to the cookie policy.
11 Terms & Conditions Changes
mc mcw reserves the right to change, amend, or update these terms and conditions at any time. For important changes, users will be notified by email or through a platform notification.
If you continue using the service after updated terms and conditions have been published, it will be assumed that you have accepted the new terms. For this reason, it is recommended that you check this page regularly.
To learn more about mc mcw, visit our About Us page, where you will find details about the platform's goals and services.
12 Contact & Dispute Resolution
If you have any questions or complaints about these terms and conditions, please contact the mc mcw support team.
12.1 Contact Methods
- 24/7 live chat support — available in Bengali and English.
- Email: [email protected]
12.2 Dispute Resolution Process
If a dispute arises, please first contact the mc mcw support team. The support team will review the matter within 48 hours. If it is not resolved, a formal complaint can be submitted to mc mcw's dispute resolution department.
12.3 Frequently Asked Questions
For answers to common questions, visit the FAQ section, where you will find answers about deposits, withdrawals, bonuses, and account-related queries.
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